Frequently asked questions

Clear answers before you choose.

For small-business owners comparing Site Sourcery’s website, assessment, upkeep, and planning options. This page explains current status, price, payment, timing, and ownership. Reading it does not place an order or create a paid project.

What are the main ways to get help?

A made-for-you website is planned, designed, built, and tested with me under a written quote. Abracadabra shows you a one-page preview of your site free; downloading it is $5, and that $5 is credited toward Alakazam, the paid service that follows. The Responder answers missed calls with a text in seconds — set up in person, so the page cannot place an order or start work.

How much does a Custom website cost?

Custom has no one public set price. Your written quote combines four choices: website size, design level, forms and tools, and anything that must move from an old site. You see that price before you agree. See the Custom scope page for the exact limits that shape a quote.

How do Custom payments and ownership work?

Card and Card Plus are paid in full before work starts. Site, Site Plus, Signature, Flagship, and Scale use 50% before work starts and 50% on completion. Ownership of the agreed client deliverables transfers after final payment, subject to third-party materials, licenses, and any retained Site Sourcery tools identified in the agreement.

How long does Custom take?

Your written quote states the schedule before you accept it. Timing depends on the website size, design, tools, moving work, materials, and studio capacity. Work begins after the scope is accepted and the required materials and starting payment are ready.

Who owns the accounts, domain, and business data?

You keep your business data and customer-owned accounts. A customer-owned domain names the customer as registrant. Agreed Custom deliverables transfer after final payment. The agreement identifies any third-party licenses and Site Sourcery tools that are not transferred.

What is the website assessment?

A website assessment reviews an existing public site. You receive written findings, screenshots, and an order of importance. Exact scope, price, and turnaround come in writing before purchase. Any later credit is stated in that written offer. Fixes need a separate written scope.

Is ongoing upkeep part of a website build?

No. Maintenance, monitoring, content changes, backups, and response duties need their own written scope. A website build does not automatically include ongoing upkeep.

Can I use Abracadabra right now?

Yes. Abracadabra makes a one-page preview free to look at; downloading it is $5, and that is where it ends. Alakazam is the paid service that follows the preview: it keeps the page, lets you shape it further, downloads it, or puts it online at an address you buy, bring, or rent — and that $5 is credited toward Alakazam. Downloaded HTML may be modified and hosted anywhere you choose without repaying Site Sourcery.

Does the $5 include a domain or hosting?

No. The $5 buys the download of your page and nothing else. Hosting it is Alakazam, at $25 a month, and your $5 comes off that. A domain is priced separately again, because what a name costs depends on the exact name. A domain bought for you is registered in your name and stays yours.

Is the Abracadabra preview private?

The free preview stays in the editor tab. Downloading creates an ordinary HTML file but does not put it on the Internet. Do not use the editor or file to hold passwords, card details, health information, or sensitive customer records.

What happens if the $5 payment is not completed?

You keep the preview on screen, nothing downloads, and you are not charged. The $5 is a one-time payment for one preview, not a subscription and not a charge for each version. See the website terms for the full legal detail.

Does The Responder page start work or run a system?

No. It offers five prompts for framing a better outcome, human handoff, limits, and stop note. Your choices stay on the page. Call or email me to have the actual conversation; any proposed work gets a written scope and price before you decide.

What should I send first?

Send the business name, what is not working, the result you want, any important date, and links to public materials that already exist. Do not send passwords, payment details, or sensitive customer data.

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